PHIL ISETT, MSOL
The recommendations shown are abridged versions of those displayed in Phil's LinkedIn Profile.
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"Endorsed Skills" represent a consolidation of 21 skill categories for which Phil has received endorsements.
Pam Mackenzie
Vice-President, Strategic Planning and Implementation
C2 - Competitive Computing
Phil Isett was an integral part of our [Adelphia Western PA] leadership team, during a very difficult time. I chose him to lead a newly created service area through a restructuring of our regional infrastructure and he was exceptionally successful . . . Phil introduced a collaborative approach to decision-making for field operations, marketing and customer care - that served as a model for the region. His successful approach was quickly recognized by the Senior Leadership Team, and he was promoted and asked to replicate his innovative approach by our Corporate Care Team. In addition to being a smart, hardworking, innovative leader - Phil Isett at his core is a very nice human being that I miss working with.
Known as a insightful business professional with a solid background leading important initiatives, Phil was asked to serve as Program Leader in task managing a mission critical initiative known as the Customer 360 Suite (C360), that essentially provided a "toolbox" of applications for customer facing personnel . . . This was a very large scale project and Phil handled all necessary components, conflicts and challenges with true professionalism and commitment.
Charles E. Hutton
Co-Founder | CEO
C.E. Hutton LLC
Phil distinguished himself as a stellar student while in the Geneva College MSOL Program . . . He developed a deep understanding of many concepts, theories, and principles of leadership . . . As a practitioner, he took these concepts and translated them into applications for his work and life . . . [Phil] created video content for MSOL program promotion [and] developed and presented a “Catalytic Leadership” Model . . . Phil receives my highest recommendation.
Jim Dittmar, Ph.D.
President & CEO
3Rivers Leadership Institute
Co-Author of A Leadership Carol
John Bowden
Vice-President,
Reservations and Customer Care
Intercontinental Hotel Group
Phil is a high-energy, results-oriented executive. [At Time Warner Cable], he consistently demonstrated the ability to drive success on complex problems with little direction. Phil frequently had to assemble teams across organization boundaries to identify root cause and implement solutions. Phil is an expert at developing Care strategy, documenting and implementing policy and procedures, project management, developing and executing internal communications, designing governance process for cross-organization initiatives, and guiding the development of tools used by agents to assist customers. Based on my direct experience with Phil, I recommend him for a position of leadership.
Dave Seibold
Director,
BI Marketing
Charter Communications
I've had the pleasure of leading Phil for a few years. His skills and professionalism are outstanding and I seldom say that about anyone. Phil's demeanor is exceptional. He always partners with co-workers in other departments as if they were his family. This extremely positive working relationship with other departments enables Phil to achieve exceptional results that few can accomplish. I would hire Phil in an instant to help achieve mission critical goals.